Shipping

All orders are custom made and processed in an expediated manner. Shipping is always complimentary from Aroma for Ground shipments, however if you wish to expedite any order, the expediting fee is $25 per order. In order to expedite, please contact Aroma by email help@ouraroma.com 

Ground    3-6 days    -               Free
Two Business Day2-3 days  -  $15
Next Business Day 1 day      -  $20

Aroma currently offers 3 shipping methods from our South Florida fulfillment center:

Ground

Delivery occurs in 3 to 6 business days after processing begins, pending availability and credit card verification. Please allow additional processing time during promotional events. Ground delivery to Hawaii and parts of Alaska may take more than 7 business days. You may choose to select Two Business Day or Next Business Day air services for expedited delivery. At this time we do not offer Saturday delivery.

Two Business Day

Delivery occurs in 2 to 3 business days after processing begins, pending availability and credit card verification.

Next Business Day

Delivery occurs the next business day (excluding holidays) if placed by 12PM ET, pending availability and credit card verification.

Returns

Aroma is certain that you will be satisfied with the quality of our products. We offer a full money back guarantee on all full sized orders returned  within 14 days of purchase. For arrangements of the return shipping if applicable, please contact help@ouraroma.com to process your refund.

 

Samples and automatic reorders are non-refundable.

In order to receive a full refund, simply fill out the return form and attach the prepaid mailing label to the outside of your return package to mail the item(s) back to us. Kindly note that packages with an incomplete return form will be returned to sender. All refunds will be credited to the original form of tender, and refund processing time varies by financial institution. Please note, ouraroma.com orders cannot be exchanged, but you may return an order to receive a refund. Please email help@aouraroma.com for more information.

FREE

SHIPPING

OVER $25

 
import {session} from 'wix-storage'; import wixLocation from 'wix-location'; $w.onReady(function () { var sasId = wixLocation.query; if (sasId.sscid) { session.clear(); session.setItem('sasId', sasId.sscid); } });